Bhandup West, Mumbai, Maharashtra
Bangalore, Solapur
"Responsible for Customer Satisfaction and high service quality standards during the
customer lifecycle like Welcome, Loan Sanctions, Collections, Agreement and handover
of possession
- Maintaining Customer Master Data Base by validating customer’s details received from
Sales Team.
- Monitoring and ensuring the compliance of beneficiary verification under PMAY process
- Establishing connect with Customers by Welcome call / letter. Verification of the booking
information, KYC validation, information about payment schedules, loan process,
Agreement process, due payment before registration etc.
- Coordinating with various banks to get APF approval in order to facilitate the home
loans to customers.
- Coordinate with bankers and assist customers to get the Home loan sanctioned
with minimum possible interest rate, Processing Fee and Insurance premium.
- Responsible for Seamless coordination between Sales, Home loan, Registration,
Disbursement, Collection and possession teams
- Responsible for Demand generation, Collection of due payments, Cheques validation,
preparing ledgers, Debit & Credit Note creation, Cancellations, Registrations and refunds
- Attending customers to resolve their queries and ensure 100% satisfaction with the
adequate resolution to the query related to legal, home loans, registration, demands,
construction stages, taxation etc
- Prepare various reports on daily, weekly, quarterly and monthly basis."
Experience | 8 - 10 Years |
Salary | 9 Lac To 11 Lac P.A. |
Industry | Sales & Marketing / Business Development / Telecaller |
Qualification | Other Bachelor Degree |
Key Skills | Post Sales Sales Executive Walk in |
(17)Sales & Marketing / Business D...
(6)HR / Recruitment / Administrat...
(6)Accounting / Auditing / Taxati...
(5)IT Software - Application Prog...
(2)Financial Services / Banking, ...
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(1)Education / Teaching / Trainin...
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